CallMaster

Call Accounting System can allow you to capture all incoming and outgoing calls made from a PABX or keyphone. Call details are automatically logged into the computer system and reports with standard details such as telephone number, date, time, duration and destination of each call can be generated at the request of the user.

CallMaster is a computerized call management and tracking system. With CallMaster all calls to and from your organization are automatically recorded in a customized database.

CallMaster can be connected to any keyphone or digital PBX with SMDR output through an RS232 serial communication port or IP network port. There's no need to buy any special equipment - ther CallMaster data collector work in the backgound of your personal computer.

• Sophisticated queries to generate custom reports with only the information you want to see
• Instant fixed-format summary reports for any organization level over any time period
• Support for up to three hierarchiral levels of organization units with user-defined names used on screen and reports
• Output destination options for generated reports - printer, the screen, a disk file or an export file for transfer to other software applications
• Advanced extension management options including user-defined extension type (regular, modem or fax), import to extension assignments from an external text file, and reports showing changes in extension assignments
• Support VoIP dialing plan. This option gives a more accurate reporting
• Network enable (optional). It allows remote clients to generate reports without accessing direct to the server